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Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda

ACCOUNTABILITY ADMINISTRATIVE CONTROLS ANTI- CORRUPTION ANTI-CORRUPTION AUTHORITY BRIBERY BRIBES BUREAUCRACY BUSINESS DEVELOPMENT CAPACITY BUILDING CENTRAL GOVERNMENT COMPLAINTS CONSENSUS CORRUPT OFFICIALS CORRUPT PRACTICES CORRUPTION CORRUPTION IN GOVERNMENT CORRUPTION ISSUES CORRUPTION PERCEPTION CORRUPTION PERCEPTION INDEX CRITICAL IMPORTANCE DIRECT INVESTMENT DISTRICTS ECONOMIC ACTIVITY ECONOMIC DEVELOPMENT ECONOMIC GROWTH EDUCATIONAL ATTAINMENT EMBEZZLEMENT ENFORCEMENT MECHANISM ETHICS EXPENDITURE EXTORTION FIGURES FINANCIAL INSTITUTIONS FINANCIAL MARKETS FOREIGN DIRECT INVESTMENT FOREIGN INVESTMENT FOREIGN INVESTORS FRAUD GOOD GOVERNANCE GOVERNANCE ENVIRONMENT GOVERNMENT DEPARTMENT GOVERNMENT DEPARTMENTS GOVERNMENT INSTITUTIONS GOVERNMENT OFFICIALS GOVERNMENT REVENUE GOVERNMENT SPENDING INCOME INCOME DISTRIBUTION INFORMAL ECONOMY INSTITUTIONAL FRAMEWORK INSTITUTIONAL QUALITY INSTITUTIONAL REFORMS INTEGRITY INTERVIEWING INTERVIEWS INVESTMENT CLIMATE JUDICIARY LACK OF TRANSPARENCY LAWS LEGAL SYSTEM LEGITIMACY LOCAL COUNCILS LOCAL GOVERNMENTS MASS MEDIA MINISTERS MINISTRIES OF FINANCE MINISTRY OF FINANCE NATIONAL INTEGRITY NATIONAL LEVEL NATURAL RESOURCES PARLIAMENT POLICY UNCERTAINTY POLITICAL ECONOMY PRIMARY EDUCATION PROPERTY RIGHTS PUBLIC FUNDS PUBLIC INSTITUTIONS PUBLIC INVESTMENT PUBLIC OFFICIALS PUBLIC SECTOR PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICE PROVISION PUBLIC SPENDING REGULATORY INTERVENTION REGULATORY INTERVENTIONS REPRESENTATIVES RESOURCE MOBILIZATION SOFT BUDGET CONSTRAINTS TAX BASE TAXATION TRANSPARENCY TRANSPARENT MECHANISMS TRANSPARENT PROCEDURES VILLAGE CORRUPTION BRIBERY PAYOFFS FOREIGN INVESTMENT PUBLIC SERVICES ENTREPRENEURS PUBLIC EDUCATION PUBLIC SERVICE DELIVERY
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World Bank, Washington, D.C.
Africa | Uganda
2013-07-01T15:44:29Z | 2013-07-01T15:44:29Z | 2004-04

While the importance of corruption as a possible impediment to foreign investment in an international context is now well realized, it is not clear to what extent corruption affects, either directly through bribe-taking or indirectly through inadequate quality of public services, the level of economic activity by domestic entrepreneurs. Using a large survey from Uganda, the authors show that domestic and foreign entrepreneurs, government officials, and households are unanimous in highlighting the pervasiveness and importance of corruption. Efforts to establish institutions to deal with corrupt practices have not been matched by public education on the proper procedures. The fact that such lack of knowledge on procedures to report corruption increases households' risk of being subject to bribery and significantly reduces the quality of public service delivery leads the authors to conclude that improved accountability will be important to reduce the incidence of corruption and improve delivery of public services.

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