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Economic & Sector Work :: Other Public Sector Study

The Gambia - Improving Civil Service Performance : Main Analysis

ACCOUNTABILITY ACCOUNTING ANTI-CORRUPTION AUDITOR AUTHORITY AUTONOMY BUDGETARY PROCESS BUDGETARY PROCESSES BUREAUCRACY CABINETS CADRES CAPACITY BUILDING CAPACITY BUILDING STRATEGY CENTRAL GOVERNMENT CITIZENS CIVIL SERVANTS CIVIL SERVICE CIVIL SERVICE REFORM CIVIL SERVICE REFORMS CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COMPOSITE INDICATORS CONSENSUS CONSTITUENCIES CONSTITUENCY CORRUPTION CORRUPTION PERCEPTION CORRUPTION PERCEPTION INDEX COST OF LIVING DEBT DECENTRALIZATION DECISION-MAKING DISCIPLINARY PROCEDURES DUE PROCESS EMPLOYMENT EXPENDITURE FINANCIAL MANAGEMENT FISCAL SUSTAINABILITY GOOD GOVERNANCE GOVERNANCE INDICATOR GOVERNANCE INDICATORS GOVERNANCE ISSUES GOVERNANCE RATINGS GOVERNMENT EFFECTIVENESS GOVERNMENT EXPENDITURES GOVERNMENT OFFICIALS GOVERNMENT POLICY GROWTH RATES HOUSING HUMAN RESOURCE HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES IMPROVING GOVERNANCE INCOME INCOME LEVELS INDIVIDUAL BEHAVIOR INFLATION INFORMATION SYSTEM INITIATIVE INSTITUTIONAL ARRANGEMENT INSTITUTIONAL ARRANGEMENTS INSTITUTIONAL CONSTRAINTS INSTITUTIONAL ENVIRONMENT INSTITUTIONAL REFORMS INTERNATIONAL DEVELOPMENT INVESTIGATION JUDICIARY JUSTICE LABOR MOBILITY LACK OF ACCOUNTABILITY LACK OF TRANSPARENCY LAWS LAWYERS LEADERSHIP LEGAL FORM LEGAL FRAMEWORK LEGISLATURE LOCAL GOVERNMENT LOCAL GOVERNMENTS LOW INCOME COUNTRIES MEDIA MERITOCRACY MINISTER MINISTERS NATIONS PATRONAGE PENSIONS PER CAPITA INCOME PERFORMANCE APPRAISAL POLITICAL APPOINTMENTS POLITICAL ECONOMY POLITICAL LEADERSHIP POLITICAL PARTIES POOR GOVERNANCE POOR PERFORMANCE PRESIDENCY PRIVATE GAIN PROCUREMENT PUBLIC ADMINISTRATION PUBLIC ENTERPRISES PUBLIC EXPENDITURES PUBLIC HEALTH PUBLIC OFFICIALS PUBLIC POLICY PUBLIC PROCUREMENT PUBLIC SECTOR PUBLIC SECTOR PERFORMANCE PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICES RECURRENT EXPENDITURES REGULATORY FRAMEWORK REPRESENTATIVES RESOURCE ALLOCATION RESOURCE ALLOCATIONS RETIREMENT RISK OF POVERTY SECONDARY SCHOOLS SERVICE DELIVERY SERVICE EMPLOYMENT SOCIAL SECTORS SOCIAL SERVICES SOCIAL WELFARE STRUCTURAL ADJUSTMENT TAX ADMINISTRATION TAXATION TECHNICAL ASSISTANCE TRANSPARENCY TRANSPARENCY INTERNATIONAL WAGES YOUTH
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World Bank
Africa | West Africa | Sub-Saharan Africa | Sahel | Gambia, The
2012-03-19T10:22:40Z | 2012-03-19T10:22:40Z | 2010-02-03

There is a general consensus that The Gambia's civil service has a number of key capacity weaknesses. Pay is too low to hire, motivate and retain key technical and professional staffs. Staffs are not managed to achieve results, neither rewarded for good performance nor sanctioned for poor performance or breaking the rules. Frequent removals and transfers of Government officials have undermined job security and institutional knowledge. The main objective of this report is to outline the results of the analysis of civil service capacity constraints. Based on the analysis, the report presents options to consider for the proposed civil service reform program which the Government plans on preparing. The Personnel Management Office (PMO) drafted a reform strategy in August 2007, the 'public sector reform sector strategy paper 2007-2011,' which can be further developed by incorporating the findings of report. The expected goal of this strategy is to build the capacity of the civil service to formulate policies and allocate resources to implement those policies so as to ensure effective delivery of public services. This report is organized as follows: chapter one identifies the overall capacity constraints in the civil service; chapter two analyzes civil service pay and benefits; chapter three assesses human resource management; chapter four focuses on the education and health sectors; and chapter five summarizes the major findings and proposes reform options and the next steps.

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