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Publications & Research :: Policy Research Working Paper
World Bank, Washington, DC
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Publications & Research :: Working Paper
Washington, DC
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Report
2017-03-07T21:10:16Z
World Bank, Washington, DC

The Palestinian Authority is committed to improving state-citizen relations through various mechanisms including the complaints resolution. The objective of this technical assistance, which has been undertaken at the request of the DGC, is to strengthen the Complaint Handling Mechanisms (CHMs) in five...

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