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Working Paper

The Role of Social Media and User-Generated Content in Post-Conflict Peacebuilding

COMPUTER LITERACY COMPUTER PROGRAMMES COMMUNITIES REVOLUTION DOMAINS COMMUNICATION TECHNOLOGIES ONLINE DISCUSSIONS PRIVACY LEGISLATION SEARCH INTERNET RELAY CHAT PRIVACY POLICIES TELEPHONE NETWORKS VIDEO GROUPS INFORMATION MONITORING PRIVACY CAPACITY BUILDING CONTENT ARTIFICIAL INTELLIGENCE PROJECTS SYSTEM PLANNING REGULATORY SYSTEMS MANAGEMENT SYSTEMS DECISION- MAKING CONTRACTORS NEGOTIATION CONFLICT INFORMATION SYSTEMS INTERNATIONAL BANK BROADCASTS COMPUTER SATELLITE TELEVISION LITERACY VIRTUAL COMMUNITIES COLLABORATION KNOWLEDGE COMMUNICATIONS DATA DIGITAL TRAINING COMPUTERS TELECOMMUNICATIONS PROGRAMMING CHAT ROOMS AGREEMENTS PEACE AGREEMENTS DEMOCRACY PEACEBUILDING EXPERTS NETWORKING VIOLENCE CONTENT GENERATION WEB WEBSITES RESEARCH MATERIAL HACKING WEAPON RADIO CAPABILITIES TELEPHONE ACCESS TO INFORMATION PUBLISHING GENOCIDE USERS PHONE TECHNOLOGY PDF CONFLICT PREVENTION RELIABILITY TELECOMMUNICATIONS DEVELOPMENT SCIENCE SOFTWARE BEST PRACTICES PCS PARTICIPATION BOUNDARIES MOBILE PHONE ALGORITHMS METADATA SYSTEMS NETWORKS OPEN SOURCE SOFTWARE PERSONAL DATA SENSITIVE INFORMATION VIDEOS CELLPHONES DEMOBILIZATION EMAILS INFORMATION SECURITY GLOBAL INFORMATION SOCIETY PRIVATE SECTOR WEB CONTENT IMAGES POLICY INTERNET MEDIA NETWORK INFRASTRUCTURE RESULT ECONOMIC DEVELOPMENT TELEPHONES ICT CELL PHONES SECURITY BLOG NETWORK PEER-TO-PEER PHONES WIRELESS TECHNICAL KNOWLEDGE MESSAGING MOBILE PHONES PROFIT UNIVERSITY IT COMMUNICATION FOREIGN POLICY AT FLOW OF INFORMATION WIRELESS TECHNOLOGIES SEARCH ENGINES TELEPHONE SYSTEMS COMMUNICATION TECHNOLOGY INFORMATION SOCIETY TYPES OF CONTENT TECHNOLOGIES MULTIMEDIA REVOLUTIONS CONTENT CREATION PEACE TARGET USES RECONSTRUCTION USER
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World Bank, Washington, DC
Africa | Africa
2016-03-03T20:26:37Z | 2016-03-03T20:26:37Z | 2013-06

There is a growing body of practice and literature on the role of information and communication technologies (ICTs) in preventing and responding to violence. There is also a lot of excitement and corresponding literature about the role of the internet in non-violent change and democratization. The use of mobile phones, social networks such as Facebook and Twitter, and user-generated content (UGC) like blogs and YouTube videos in the protests in Tunisia and Egypt, as well as throughout the wider middle-east and North Africa (MENA) region have shown how ICTs can complement and augment the exercise of rights to freedom of expression, freedom of association, and freedom of peaceful assembly. This literature focuses on the use of ICTs before and during conflict, for example in conflict prevention and early warning. What about the use of ICTs in post-conflict situations; after the negotiation of peace agreements? How can ICTs be used in post-conflict interventions; more specifically in post-conflict peacebuilding and post-conflict reconstruction and recovery? What role of can be played here by social media and user-generated content?

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