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World Bank, Washington, DC
Africa | Uganda
2014-01-29T20:52:03Z | 2014-01-29T20:52:03Z | 2013-11

The Service Delivery Indicators (SDI) initiative provides a set of metrics for benchmarking service delivery performance in education and health in Africa. These metrics fall into the following three categories, or indicators: (i) the availability of key infrastructure and inputs, (ii) the effort exerted by providers, and (iii) the knowledge of providers. Uganda is the second country where a full-fledged SDI has been implemented, following Kenya and a piloted program in Tanzania and Senegal. SDI for Uganda are based on surveys of about 400 primary schools and 400 health facilities, and nearly 5,300 teachers and health providers. In the health sector, Uganda performed better than Kenya on input indicators and adherence to guidelines. However, Kenyan health providers were 20 percent more likely to get the diagnosis right and were twice as likely to correctly manage maternal and neonatal complications. In the education sector, the share of teachers with minimum knowledge was twice as large in Kenya compared to Uganda. Kenyan teachers performed better in every component of the assessment: English, mathematics, and pedagogy. Kenyan students, however, outperformed Ugandan students on the SDI English and mathematics tests. These indicators will enable governments and citizens to identify gaps and track progress within and across countries over time.


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