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Do Pro-Poor Policies Increase Water Coverage? An Analysis of Service Delivery in Kampala's Informal Settlements

ACCESS TO SAFE DRINKING WATER ACCESS TO SERVICES ACCESS TO UTILITIES ACCESS TO WATER ACCESS TO WATER SUPPLY ARID AREAS ASSET MANAGEMENT ASSET OWNERSHIP AVERAGE ANNUAL RAINFALL AVERAGE HOUSEHOLD INCOME AVERAGE MONTHLY CONSUMPTION BLOCK TARIFF BOREHOLES CENTRAL GOVERNMENT CITY COUNCIL CLEAN WATER CLEAN WATER SUPPLY COMMUNITY GROUP COMMUNITY LEADERS COMMUNITY PARTICIPATION COMMUNITY WATER CONNECTION FEE CONNECTION POLICY CONNECTION TARGETS CONNECTIONS POLICY CONSTRUCTION CONTINUITY OF SERVICE COST OF WATER COST RECOVERY CROSS-SUBSIDIES CUBIC METER CUBIC METER OF WATER DELIVERY OF WATER DISTRIBUTION NETWORK DISTRIBUTION OF WATER DOMESTIC CONNECTION DOMESTIC CONNECTIONS DOMESTIC WATER DRAINAGE SYSTEM DRINKING WATER DUG WELLS EFFECTIVE WATER EFFECTIVE WATER SUPPLY EQUITABLE ALLOCATION EQUITABLE DISTRIBUTION FINANCIAL VIABILITY FRESHWATER LAKE GROUNDWATER GROUNDWATER RECHARGE HIGH LEVELS HOUSE CONNECTION HOUSE CONNECTIONS HOUSEHOLD CONNECTIONS HOUSEHOLDS HUMAN WASTE HYGIENE INDUSTRIAL CUSTOMERS INTERNAL PLUMBING INVESTMENT COSTS LAKES LAND TENURE LARGE CITIES LARGE TOWNS LARGE URBAN CENTERS LARGER TOWNS LATRINES LITERS PER CAPITA PER DAY LOCAL AUTHORITIES LOCAL PRIVATE OPERATORS LOCAL STAKEHOLDERS LOCAL WATER LOW INCOME AREAS MAINTENANCE COSTS MANAGEMENT OF WATER MANAGEMENT OF WATER SUPPLY METER RENTAL METERING MORTALITY RATE MUNICIPAL COUNCILS NATIONAL WATER NATIONAL WATER POLICY NATURAL SPRINGS NUMBER OF CONNECTIONS OPERATIONAL ACTIVITIES OPERATIONAL COSTS OPERATIONAL EFFICIENCY OPERATIONAL IMPROVEMENTS OPERATIONAL PERFORMANCE PERFORMANCE CONTRACT PERFORMANCE CONTRACTS PERFORMANCE DATA PERFORMANCE INDICATORS PERMITS PIPE LAYING PIPED WATER POLLUTION POPULATION GROWTH PRIVATE WATER OPERATORS PRODUCTION PROCESS PROGRAMS PROTECTED SPRINGS PROVIDING WATER SUPPLY PROVISION OF SERVICES PUBLIC TAP PUBLIC TAPS PUBLIC WATER PUBLIC WATER AUTHORITY QUALITY OF SERVICE QUANTITY OF WATER RAW WATER REGULATORY FRAMEWORK REGULATORY FRAMEWORKS RENEWABLE WATER RESOURCES REVENUE GENERATION RIVERS RURAL WATER RURAL WATER SUPPLY SAFE WATER SANITATION FACILITIES SANITATION PROGRAM SANITATION SECTOR SANITATION SERVICE SANITATION SERVICE DELIVERY SANITATION SERVICES SANITATION STRATEGY SANITATION WATER SENIOR MANAGEMENT SERVICE AREA SERVICE DELIVERY SERVICE PROVIDERS SERVICE PROVISION SEWERAGE SEWERAGE CORPORATION SLUM POPULATION SMALL TOWNS SOURCES OF WATER SPRING SPRING WATER SUSTAINABLE SERVICES SUSTAINABLE WATER SUSTAINABLE WATER SUPPLY TARIFF ADJUSTMENTS TARIFF INCREASE TARIFF LEVELS TARIFF POLICY TARIFF RATES TARIFF STRUCTURE TOILETS TOWN TOWN COUNCILS TOWNS TYPE OF CONNECTION URBAN AREAS URBAN GROWTH URBAN INFRASTRUCTURE URBAN SANITATION URBAN WATER URBAN WATER SECTOR URBAN WATER SUPPLY URBAN WATER SUPPLY COVERAGE URBANIZATION USERS UTILITIES VOLUME OF WATER VOLUMES OF WATER WASTEWATER WASTEWATER DISCHARGE WASTEWATER TREATMENT WATER AUTHORITIES WATER AUTHORITY WATER BILLS WATER CONNECTION WATER CONSUMPTION WATER COVERAGE WATER DEMAND WATER DEVELOPMENT WATER INTAKES WATER LEVEL WATER MAINS WATER MARKET WATER METER WATER METERING WATER METERS WATER OPERATORS WATER POINT WATER POINTS WATER POLICIES WATER POLICY WATER PRICES WATER QUALITY WATER QUALITY SURVEILLANCE WATER RATES WATER RESOURCES WATER RESOURCES MANAGEMENT WATER SECTOR WATER SECTOR INVESTMENTS WATER SECTOR REFORM WATER SELLERS WATER SERVICES WATER SOURCE WATER SOURCES WATER SUPPLIES WATER SUPPLY WATER SUPPLY CAPACITY WATER SUPPLY CONNECTION WATER SUPPLY CONNECTIONS WATER SUPPLY SERVICE WATER SUPPLY SERVICES WATER TARIFF WATER TARIFFS WATER USER WATER UTILITIES WATER VENDORS WELLS
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Washington, DC
Africa | Uganda
2014-04-11T14:22:49Z | 2014-04-11T14:22:49Z | 2014

Uganda is one of the poorest countries in Africa with a gross national income (GNI) per capita in 2010 of United States (U.S.) $500 compared with the Sub-Saharan regional average of $1,170. Uganda's population growth of over 3 percent per year, one of the highest in the world, puts a considerable strain on public sector service delivery, not just for water and sanitation but also in other areas such as health, education, and transport. The aim of this study is to assess the impact of the pro-poor policies introduced by the National Water and Sewerage Corporation (NWSC) between 2004 and 2010, by analyzing the effectiveness, efficiency, and equity of these policies and strategies implemented by the Government of Uganda (GoU) and NWSC to increase coverage of urban water supply services in poor settlements. The study focuses exclusively on the area of Kampala city, the capital of Uganda, as this constitutes the largest service area of the NWSC - with approximately 60 percent of its connections and 64 percent of its revenues. The assessment of the impact of the pro-poor policies on the poor in Kampala is based on an analysis of the effectiveness, the efficiency, and the equity of these policies since 2004. The report is divided into the following six chapters: chapter one gives the introduction of the report and presents the objectives and methods used. Chapter two presents an overview of the water sector in Kampala, including the legal, institutional, and regulatory framework, a definition of poverty in Kampala and what this means for poor households. Chapter three describes the urban water sector policy and the strategy developed by the NWSC to expand services and improve financial performance. Chapter four analyzes in detail the impact of NWSC policies and water supply delivery mechanisms on services to poor households in Kampala. Chapter five contains the conclusions of the study. Chapter six contains recommendations for further analysis which can be undertaken by the NWSC, GoU, and or the World Bank.

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